I don't profess to know everything about everything, but I'm great at finding and giving you exactly the right answer in the way you need to hear it.We’re excited to offer all current students the benefit of increased online security with a complimentary subscription of LastPass Premium, a simple, secure password manager.Ĩ1% of security breaches are caused by weak or reused passwords. If you need more immediate or direct support, please see my 1-on-1 Tech Support page. I am not a non-profit, but your support helps me to continue delivering advice and consumer technology support to the public. Please consider supporting me by sending any amount via (send to or via (send to or via using any credit card (no Paypal account required), or by mailing a check or cash to LLC 1934 Old Gallows Road, Suite 350, Tysons Corner VA 22182. I provide all the above, supported by my readers who find my answers valuable ( patronage model). This gives you better ways to use your consumer technology - helping you get more out of the gadgets and services you already own and use. I take arcane language from manuals and translate that into easy-to-follow instructions. I answer questions large and small, from how to use Siri on an iPhone to how to protect your computer, tablet or smartphone. If you don't find the answer to your question in my library, ask me a question - anything about consumer technology. And please sign up for my free weekly digest and occasional email alerts! Better yet, use the search bar above or pick a subject or keyword below to see a list of related posts you can read. My job is to translate geek-speak into clear and concise advice and give you easy-to-understand how-to's and instructions about your consumer technology products and services.īrowse my library with over 1,000 of the types of questions and answers we all have about our consumer technology. Hi! I'm Chris Gardner, Your Tech Coach giving you Practical Help for Your Digital Life® since 1996. Your best bet is to enroll the same finger twice, and to also enroll a 2nd finger (or thumb) twice. if you have an older iPhone running the latest iOS (12). It’s also possible that TouchID isn’t working as well, esp. That’s just the nature of our ‘modern’ technology. LastPass says it’ll work on an iPhone 4S or newer, with iOS 10 or newer, but it’s possible that older iPhones aren’t going to work as reliably. You don’t say what vintage iPhone it is, if it’s older than an iPhone 5s, then it can’t run iOS 12, which can be a problem for lots of apps. Lastly, make sure the last slider is off for Log Out on Close. Scroll down and make sure that Remember Master Password slider is ON (even though it says not recommended). Also check the auto Logout option (it should be set to “never”). If you’ve got LastPass open on your iPhone and you’re logged in, go to the settings (gear icon bottom-right) and make sure the TouchID slider is on. Wait a few seconds then hold down the sleep/wake button to turn the iPhone back on. Hold down the wake/sleep button till the shutdown slider appears, then slide it to shut off the iPhone. Hmm, when was the last time you shut down and restarted your iPhone? My first guess would be that your iPhone is acting up and needs to be restarted.
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